Introduction

ESD Acoustic respect your concerns about privacy. This Privacy Policy explains ESD Acoustic’s policies and procedures regarding information we collect from our customers when their use of our services. ESD intends to explain you how we collect, use, share, and safeguard information that we collect and provide you with access, update, control and protection of the information. By providing information to us or by using our services, you agree to the terms and conditions of this Privacy Policy.

Information We May Collect

We may collect information from or about you (such as your name, address, phone number, e-mail, payment information, etc.) or your devices in a variety of ways when you use of our services. We collect your personal information in order to provide you with better products and services, collection ways and methods including but not only limited to:

Sign up newsletter

Register website 

Sign up showroom

Reservation purchase

Contact us online

You can refuse to provide personal information. But if you refuse to provide some personal information, you may not be able to use the products or services we provide.

Cookies and Other Tracking Technologies

When you visit our website or otherwise use our Services, we may use cookies, pixel tags, analytics tools, and other similar technologies to help provide and improve our Services, and as detailed below:

Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other web traffic data.  Our service providers and we use the information for security purposes, to facilitate online navigation, to display information more effectively, to personalize your experience while using the Services, and to otherwise analyze user activity. We can recognize your computer to assist your use of the Services.

We also gather statistical information about the usage of the Services in order to continually improve their design and functionality, understand how the Services are used, and assist us with resolving questions regarding the Services. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and to display them to you. 

We may also use cookies in online advertising to see how you interact with our advertisements, and we may use cookies or other files to understand your use of other websites. If you do not want information collected through the use of cookies when using our website, there is a simple procedure in most browsers that allows you to automatically decline cookies or gives you the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site.

How We May Use Information We Collect

We may use information we collect to communicate with you, to provide and improve our products and services, and for other purposes. Examples of how we use information for these purposes are provided below.

To communicate with you

We may use information we collect to communicate with you, such as:

To respond to your inquiries and fulfill your requests, such as to send you newsletters or product information or brochures.

To set up, evaluate, and provide feedback regarding your products.

To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

To present products and offers tailored to you.

To allow you to participate in events and similar promotions.

To facilitate social sharing and communications functionality.

If you no longer wish us to collect your personal information as advertising purposes, please request us to stop using your personal information through relevant prompts we provide in the advertisement or guidance.

To provide and improve our products and services

We may use information we collect to provide and improve our products and services, such as:

To complete and fulfill your purchase, e.g., to process your payments, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service.

To provide service to your ESD product, such as to contact you with service recommendations and to deliver updates to your product.

To develop and promote new products and services, and to improve or modify our existing products and services.

To deliver any other services you have requested.

For other purpose

We also may use information we collect for other purposes, such as:

For our business purposes, such as: data analysis; audits; fraud monitoring and prevention; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

Except as described above and below, ESD Acoustic may use or share information that does not personally identify you for any purpose, such as for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and services to your needs, and where legally required.

How We May Share Information We Collect

Except for the following circumstances, without your consent, ESD Acoustic and its affiliates do not share your personal information with other third parties:

ESD Acoustic and its affiliates, may share information we collect with our service providers and business partners, with other third parties you authorize and agent (such as communication service provides). Examples of how we share information with these parties and under these circumstances are provided below.

To provide you with our products and services;

To achieve “how we use these information” purpose;

To fulfill our obligations in ESD Privacy Policy and to exercise our rights.

To improve our products and services.

ESD Acoustic and its affiliates or other third parties may share your personal information we collect, we will ensure other third parties using your personal information comply with ESD Privacy Policy and confidentiality and security measures.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “How to Contact Us” section below.

Updates to this Policy

We may change this Privacy Policy. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services. By using our products, the Services, or otherwise providing information to us following these changes, you accept the revised Privacy Policy.

How to Contact Us

Please contact us with any questions or comments by email at service@esdacoustics.com.

Last Updated November 2017